Many commentators have lighted on the paper Crash or Soar – Will the legal community accept “predictive coding?” by Anne Kershaw and Joe Howie, in which they explored whether lawyers will be willing to abide by the results of review accelerators, which they group together with the label “predictive coding”. The article is based on the results of a survey of eleven legal software companies whose applications or services include review accelerators of some kind. Three of those who took part in the survey are companies which I know well, and happy chance enables me to make a plausible title for this article from FTI Technology’s Acuity, Equivio>Relevance and Recommind’s Predictive Coding.
“Acuity” is sharpness or acuteness. “Relevance” connotes bearing upon, pertinent to, the matter in hand. “Predictive” implies foresight and the ability to anticipate. These are good names, therefore, for products or services whose function is to get you to what matters quickly. The Kershaw/Howie article gets its name from the fact that many lawyers are nervous of reliance on any form of automated review, preferring, or at least claiming, to read every document.
Those who advocate human review must address three points: if predictive coding (I will stick with the Kershaw/Howie label for convenience) can save significant costs without significantly reducing accuracy then the burden falls on its opponents to point to its flaws; consistent accuracy by humans – Monday to Friday, morning till night, across multiple reviewers – is impossible to achieve, at least within reasonable time-frames; and even if you could expect such accuracy, you have no way of verifying it without repeating the exercise with a different set of reviewers, whereas (as Kershaw and Howie observe) “predictive coding is based on human-assisted computer analysis, sets of documents can be examined multiple times using different parameters or sample sets”. Read the rest of this entry »
Posted by Chris Dale


