Jeff Herron is Senior Vice President, Client Solutions at eDiscovery software company Cicayda.
In this interview, he describes how Cicayda can help companies even before litigation begins with a view to both improving their position in future or prospective cases and saving costs.
The answer, he says, lies in helping companies to work out where data may be, in the use of advanced analytics in Cicayda’s Reprise software, in the involvement of Cicayda’s project managers, and in Cicayda’s managed document review service. Intelligent and proactive information governance helps clients work out what they should retain and what can be destroyed.
He also gives an example of an exercise for clients whose purpose was to head off employment disputes rather than merely solve them off when they arise.