The press release describes the benefits to clients of this including security, visibility, scalability and predictability.
I took the opportunity to interview Hal Marcus, Director of Product Marketing at Recommind shortly after the release. The interview appears below. Hal Marcus says that Recommind polled a number of large users to find out what mattered to them and uncovered, for example, that many of them were concerned about security but rarely audited its management.
Recommind has partnered with Amazon and with a growing number of partners to broaden the appeal of its existing SaaS model. This, as Hal Marcus says, makes it easy for clients to increase or decrease the volumes under review and to to use Recommind’s analytical tools without additional license fees. They can choose between self-service, full service with Recommind or one of its partners, or a hybrid of the two.
Part of the new focus is on business intelligence, with tools which allow clients not only to see the status but to rate the efficiency of the various cases under management.