Andrew Shimek is Global Managing Director, eDiscovery Solutions, at Epiq. I interviewed him about the changing expectations of clients in relation to the global presence of those who work for them and their growing need to extract business intelligence from big data. The video interview is below.
Our interview took place before the announcement that Epiq is to be bought by OMERS Private Equity and Harvest Partners, LP and its business joined with that of DTI. That announcement adds point to what Andrew Shimek says about global discovery.
Andrew Shimek emphasises that multinational corporate clients need their eDiscovery providers (as well as lawyers and others) to have a presence in the main jurisdictions in which they do business. There is, he says, “an expectation of consistent service delivery”, and eDiscovery providers need “bricks and mortar” and “boots on the ground” in order to provide that.
In my article about Epiq and DTI, I identified their global presence as the most noteworthy feature of the conjoined businesses. That fits with what Andrew Simek says in this interview.
Another subject in our conversation was the extent to which corporate clients are increasingly expecting to extract business intelligence from the data, or to have others do it for them. This has been one of Epiq’s main areas of focus in the past year with the development of the DMX eDiscovery Dashboards (see my interview with Epiq’s Adi Elliott for more information about this).
Another change identified in our discussion is the shift of work away from the clients themselves and into the hands of lawyers, eDiscovery providers and others. Andrew Shimek says that clients are increasingly turning to managed services with the predictable spend which that brings in addition to the other benefits of a continuing relationship and investment on both sides.
The last topic which we covered was clients’ increasing concern about data breaches and other aspects of data security. Andrew Shimek says that clients are increasingly formalising this requirement in their relationships with eDiscovery providers like Epiq, rightly expecting from Epiq a standard of security at least as good as their own.