“…users can collect request a collection in the morning… and be reviewing their data that same evening, utilising one of Ricoh’s’s several document review tools. There is no technological knowledge required by the end user, nor hardware requirement…”
This description is of Ricoh’s Remlox Cloud service on offer from this week as part of Ricoh’s Digital Forensics Services offering.
I open with this description of what is involved because this simple kind of statement about what actually happens is to be encouraged. Marketing appeal should be to the intended users and, preferably, to those new to the technology on offer – that’s where new customers lie. The more technical stuff is of course important, but it does not grab the attention of the users in quite the same way.
David Greetham, Vice President, eDiscovery Sales and Operations at Ricoh USA, Inc. emphasises that Ricoh’s Remlox Remote ESI Collection tool is used worldwide and in cases involving heavyweight government agencies. There is more information about Remlox Cloud here.
Meanwhile, this afternoon at 1:00 Eastern, David Greetham will be taking over the twitter feeds @RicohLegal and @CL_Legal to field questions both about the new service and about Legaltech New York which opens next week. I will be interviewing him there and can expect more of the same straightforward description of what technology brings to the user.