One of the recurring themes in this blog is the extension of eDiscovery skills and tools to purposes beyond pure eDiscovery. The software developed for compliance with court rules and regulatory requirements often lends itself to wider purposes.
I have written before about how eDiscovery software developer iCONECT has turned its XERA software to purposes beyond litigation discovery – healthcare and HR, for example. It has also been constantly inventive in making partnerships with other companies to bring specialist adjuncts to iCONECT-XERA’s primary eDiscovery function.
At Legaltech New York, I interviewed iCONECT CEO Ian Campbell about iCONECT’s partnership with Heureka, a company which specialises in the identification, preservation and collection of documents and data.
Ian Campbell said that iCONECT-XERA’s place in the eDiscovery process was generally to the right of collection and information governance, with a focus more on processing and review. The collection of data had not really been its focus.
Increasingly, however, organisations are concerned to know what data exists on their networks and, driven by the General Data Protection Regulation, to find what sensitive information it holds.
Heureka’s specialisation lies in collecting data from all the endpoints on the network and in identifying all documents meeting particular criteria such as a driver’s licence or credit card number. The tagline on its website is “Do you know the location of your sensitive data?”
Licensed users can export such data directly to iCONECT-XERA where relevant documents are redacted and filtered, rolling back to the network the documents which are supposed to be there. It is also possible to limit access to data by users who do not meet certain criteria – for example, data which is meant to be seen only in one jurisdiction cannot be accessed by those from outside the jurisdiction.
Clients are installed on all endpoints. Each client maintains an index of all content on that endpoint, including synced cloud-based data . The Central Command Console, which can be housed on-premise or in the cloud, includes a dashboard for insight into data across the network and the ability to take direct action on that data, e.g. search, collect, quarantine, and delete.